Archive for the 'Customer Service' Category
Inbound telemarketing services are sprouting up all over the United States and even overseas. It is very common for business owners to outsource this service, even to other countries where they can get good service for a lot less money.
July 6th, 2008 | Posted in Customer Service | No Comments
1. Stay in contact with customers on a regular basis. Offer them a free e-zine subscription. Ask customers if they want to be updated by e-mail when you make changes to your Web site. After every sale, follow-up with the customer to see if they are satisfied with their purchase.
June 17th, 2008 | Posted in Customer Service | No Comments
Many customers will ask if a restaurant serves alcohol or not. It seems to be a very common item that people are looking for. Not every business of this nature feels like it is appropriate though to offer it. For example you don’t see fast food locations offering mixed drinks or various beers for people to order. If you feel that your guests will want it though you are going to have to decide if it works for you or not.
June 5th, 2008 | Posted in Customer Service | No Comments
It is a good idea to transform the atmosphere of your restaurant from the afternoon to night. You want your customers who come in for either meal to be very happy with what they find. Dinner is often a classier meal for those who choose to dine out so make sure you offer them something spectacular. It doesn’t have to cost you very much or be difficult to achieve.
May 24th, 2008 | Posted in Customer Service | No Comments
Work-at-home business is becoming very popular among the people. It is providing employment for many people particularly for household moms. Work-at-home business opportunity offers great benefits for many parents, because they can earn money along with doing their household works.
May 24th, 2008 | Posted in Customer Service | No Comments
Retention is tough enough with your employees, but it can be even tougher with your customers. Luring them in the door with special offers and ridiculously low prices might bring them in the first time, but continuing that trend can take a chunk out of your bottom line profits. You will need to have a […]
April 17th, 2008 | Posted in Customer Service | No Comments
Customer satisfaction is crucial to customer loyalty, positive word of mouth, and return on investment–this is a given. We also know first call resolution (one and done) is the #1 driver for customer satisfaction with best practices reported at 86%.
However, this means that 14% of your customers are contacting you more than […]
April 11th, 2008 | Posted in Customer Service | No Comments
Frustrated sales clerk: “I am unable to sell our products because our prices are higher than the competition.
Successful Sales Professional: Stop selling products and start selling VALUE”
Unless you have a completely unique product to sell chances are you are selling the same products as your competition.
OH, your product may be made better, may […]
April 7th, 2008 | Posted in Customer Service | No Comments
Do you have Renowned Customer Service?
Do your customers leave your store / take delivery of your products and think, “Wow, it is so nice to buy from this business!!” Is your business well known / famous for your customer service?
Do your customers tell others about you? If not, you do not have renowned […]
April 7th, 2008 | Posted in Customer Service | No Comments
You might have not imagined how helpful virtual assistant services can be for your business! It can indeed be very frustrating to see your to-do list without a single cross mark with each passing day! It is quite a challenge to carry out each activity of your business single-handedly. However, you need […]
March 28th, 2008 | Posted in Customer Service | No Comments